Privacy Policy

This Privacy Policy explains how CampusWalkin ("CampusWalkin", "we", "us" or "our") collects, uses, stores, shares and protects your personal information when you visit this landing page, submit an enquiry form, or interact with our counselling and admissions services. By using this website or submitting your details, you consent to the practices described below.

1. Who we are

CampusWalkin is an education admissions consultancy based in New Delhi, India. We help students and working professionals discover, compare and enroll in UGC-entitled online and distance degree programs offered by our partner universities. CampusWalkin is an authorized admission partner and is not a university, nor does it award degrees.

2. Information we collect

• Information you provide: name, email address, mobile number, state, city, programme of interest, specialization preference, educational background, and any details you share during counselling calls or on WhatsApp/email.
• Information collected automatically: IP address, device and browser type, pages visited, referral source, and interaction data collected through cookies, pixels and similar technologies used for analytics and advertising measurement.
• Communication records: call recordings, chat transcripts and email correspondence with our counselling team, retained for quality and training purposes.

3. How we use your information

• To contact you regarding your enquiry via phone, SMS, WhatsApp and email — including where your number is registered under DND/NDNC, based on the consent you provide on the form.
• To provide counselling, share programme details, fee structures, prospectuses and application assistance.
• To process and forward your application to the relevant partner university for admission.
• To send reminders about deadlines, document requirements and admission status.
• To improve our website, measure marketing performance, and personalize the information we show you.
• To comply with legal, regulatory or contractual obligations.

4. Sharing of information

We do not sell your personal information. We may share it with:

• Partner universities (including Lovely Professional University for its online programs) strictly for the purpose of processing your enquiry or application.
• Service providers such as CRM platforms, telephony providers, analytics tools and payment gateways, bound by confidentiality obligations.
• Legal authorities where required by law, court order or government direction.

5. Cookies and tracking

This website uses cookies and similar technologies (including Google Analytics and advertising pixels) to understand traffic patterns and measure campaign performance. You can manage or disable cookies through your browser settings; some features may not function fully without them.

6. Data retention

We retain your information for as long as needed to serve your enquiry, complete the admission process, meet legal requirements, and maintain business records — typically no longer than necessary for these purposes. You may request deletion at any time as described in Section 8.

7. Data security

We use reasonable technical and organisational safeguards — including access controls, encrypted transmission and secure storage — to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may:

• Request access to, or a copy of, the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Withdraw consent and request deletion of your data.
• Opt out of marketing communications by informing our counsellor, replying "STOP" to SMS/WhatsApp, or using the unsubscribe link in emails.

To exercise any of these rights, write to us at the contact details below. We will respond within a reasonable timeframe.

9. Third-party links

This website may contain links to partner university websites or other third-party pages. Their privacy practices are governed by their own policies, and we are not responsible for them.

10. Children's privacy

Our services are intended for individuals aged 17 and above who are eligible for higher-education admission. We do not knowingly collect information from children below this age.

11. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact us

For privacy questions, data requests or grievances, contact:
Grievance / Privacy Officer — CampusWalkin
New Delhi, India
Email: privacy@campuswalkin.com